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FAQS

Find answers to our most frequently asked questions below

If you still have something you’d like to know, don’t hesitate to contact us for more details, and we will do our best to help you get all the information you need.

WHAT ARE YOUR CANDLES MADE OF?

RudieNoodie candles are made with our signature 100% eco soy wax blend, combined with the highest quality essential and fragrance oils. Our wicks are made from lead free ring spun organic cotton.

All RudieNoodie ingredients are sustainable, cruelty free and suitable for vegans.

WHAT ARE THE BENEFITS OF RUDIENOODIES ECO SOY WAX?

Unlike parrafin wax that is chemically derived from petroleum, soy wax is a natural plant based vegetable wax that is renewable and clean burning.
Unlike parrafin wax, our eco soy wax does not release carcinogens such as toluene and benzene and burns with no petrol-soot carbon, making RudieNoodie candles free from black marks, better for the planet and better for your health. 
Eco soy wax has a lower melting point than other waxes, making your RudieNoodie candle last even longer!

HOW DO I SAFELY BURN MY RUDIENOODIE CANDLE?

  • Never leave a burning candle unattended

  • Burn candles out of reach of children and pets

  • Trim wick to 5mm before lighting

  • Never burn a candle for longer than 4 hours

  • Always leave at least 10cm between burning candles

  • Do not burn candles on or near anything that can catch fire

  • Do not place candles in a draught

  • Do not burn a candle all the way down. We recommend leaving 5mm of wax in the container

  • Keep the wax pool clear of matches and any other debris to avoid flaring

  • Always snuff out the candle. Do not blow out

We label the base of all of our candles with safety instructions but if you are unsure, please do not hesitate to get in touch.

CAN I ADD A GIFT NOTE WITH MY ORDER?

Absolutely! On the cart page there is the option to add a note/comment. Type in your note and we'll print off a special Gift Note for your order on wildflower paper. This biodegradable paper contains wildflower seeds, simply pop into a soil filled container and watch it grow! The Gift Note does not include any prices and displays only your message.

CAN I STOCK RUDIENOODIE PRODUCTS?

Of course! Please contact hello@rudienoodie.com or fill out our contact form below and we will be in touch with our up to date price list and any additional information you requie.

CAN I PLACE A CORPORATE/BULK ORDER?

We would love to discuss bespoke orders with you. Please email hello@rudienoodie.com or fill out our contact form below.

WHAT IS YOUR RETURN POLICY?

Please refer to our returns page for our policy details.

DO YOU OFFER INTERNATIONAL SHIPPING?

We can offer international shipping, please contact the team to arrange this as rates vary considerably from country to country.

WHAT ARE YOUR DIFFUSERS MADE OF?

Our diffuser base is produced from a grade of glycerine that is guaranteed to be animal trace free and has been registered with the Vegan Society. 

All of our diffusers contain natural essential or fragrance oils guaranteed to last a minimum of six weeks.

HOW DO I SAFELY USE MY RUDIENOODIE ECO REED DIFFUSER?

  • Find the perfect spot for your RudieNoodie Eco Reed Diffuser!

  • Be sure not to sit your Reed Diffuser on a polished or painted surface. It's best to place your Reed  Diffuser on a protective tile where possible.

  • Do not place the diffuser near a radiator or any other heat source, in a direct draught or in direct sunlight. Heat and air circulation around your Reed Diffuser can draw the scent through the reeds quicker and cause it to run out faster, whilst sunlight can damage the essential oils causing them to go rancid and change or lose their scent. 

CAN I ADJUST THE INTENSITY OF MY RUDIENOODIE ECO REED DIFFUSER'S SCENT?

Yes, you can! If you like a more subtle scent or if your reed diffuser in a smaller space, start by adding fewer of the provided rattan reeds. Four reeds would achieve a medium scent throw, whilst the seven reeds provided give a more intense aroma. If you find that your diffuser is diffusing too quickly or the scent is too strong, simply reduce the number of reeds in the bottle.

HOW LONG WILL IT TAKE TO RECIEVE MY PRODUCT?

All RudieNoodie products are individually hand crafted and made to order. Please allow 2 days for production and another 3-5 days for standard delivery. If you require your order urgently, please contact the team and we will see what we can do. We always try to do our best for our fellow RudieNoodies! ❤️ 

Still have questions?

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