RudieNoodie Store Policies

Because We Care

At RudieNoodie, we make every effort to give our customers a fair, rewarding and enjoyable shopping experience. We hope that our policies do just that. Read about them below, and be sure to contact our team with any questions.

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OUR DELIVERY POLICY

The Deets on Shipping

Where do you deliver to?

Domestic orders are typically shipped using the Royal Mail. We can deliver to any address in the UK including all of Northern Ireland, the Channel Islands, Isle of Man, Orkney, Shetland and all of Scottish Highlands and Islands.

Please contact us for international delivery options.

When will my order arrive?

Although all RudieNoodie candles and diffusers are hand crafted in small batches, we aim to ship orders within 3-4 working days of purchase (excluding weekends and bank holidays), however shipping times can be affected during peak times and other exceptional times. We will inform you of any delays known to us at the time of ordering.

Under normal circumstances, for standard shipping you should receive your order within 5 days of being dispatched.

Please contact us for UK next day delivery options.

Please allow longer for international deliveries.

RETURNS

What You Need To Know

Whilst we make every effort to ensure each hand crafted RudieNoodie product is perfect, we understand that mistakes can happen. We take pride in our products and want you to be completely satisfied with your RudieNoodie purchase. If your purchase is damaged or not to your expectations, our return policy is outlined below or you can reach us at hello@rudienoodie.com. Please include your order number in your email. We will make every reasonable effort to ensure our customers are satisfied.

Returns

Please contact us at hello@rudienoodie.com within 28 days of receiving your product to initiate a return. If 28 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Any item not in its original condition, damaged or missing parts for reasons not due to our error will not be accepted for return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@rudienoodie.com

Postage

You will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable.

Special Orders and Wholesale Orders

These provisions do not apply to special orders and wholesale transactions. Special orders and wholesale transactions are subject to the terms of the individual contract.

Statutory Rights

Your UK statutory rights are not affected by our returns policy.

PRIVACY AT RUDIENOODIE

Your Information Is Safe with Us

GDPR privacy policy (www.rudienoodie.com customers)

Rudie Noodie (“we”, “us” or “our”) is committed to protecting your privacy and meeting its data protection obligations under the General Data Protection Regulation (“GDPR”).

This Privacy Policy (together with our Terms of Use https://www.rudenoodie.com/terms-conditions)

and any other documents referred to in it) (“Policy”) sets out the basis on which any personal data we collect from or about you, as a result of your use of our website https://www.rudienoodie.com

("our website”) or when you communicate with us in person, by telephone, email or post will be processed by us.

This Policy only applies to our use of ‘personal data’ about ‘data subjects’ (as defined by data protection law) which includes personal data relating to our customers and prospective customers who are consumers (“you” or “your”).

We will be the data controller of your personal data which you provide, or which is collected by us via our website or when you communicate with us by telephone, email or post. This means that we are responsible for deciding how we hold and use personal information about you and that we are required to notify you of the information contained in this Policy. It is important that you read this Policy so that you are aware of how and why we are using such information and how we will treat it.

You can contact us using the details provided at the end of this Policy in the “Contacting Us” section.

The type of information we collect from you and how we will use it

We will collect various types of personal information from you when use our website and when you communicate with us in person, via telephone, post and email. Further details of the personal data we collect and how we use it are set out below.

In this section, we have indicated with asterisks whether we need to process your personal data:

* = to enter into and/or perform our contract with you to provide the products or services you request from us;

** = to pursue legitimate interests of our own or of third parties, provided your interests and fundamental rights do not override those interests;

*** = to enable us to comply with our legal obligations; and/or

****= with your consent.

When you open an account with us

You will need to complete our “Register with us” form (https://www.rudienoodie.com) and we will collect the following details:

Name
Email Address
Telephone (optional)

In the “My Dashboard” feature you have the option of adding a default billing and default shipping address. We will use this information to create and administer your account with us**.

When you contact us

When you use the form on our website to contact us (https://www.rudienoodie.com/contact/), we will collect the following details:

Name
Email Address
Telephone Number
Your order number, subject and details of your enquiry

When you contact us by telephone, email or post, we will need to collect from you your name, email address and order number (if query relates to a specific order), to allow us to locate your account, order and deal with your enquiry, together with any information you provide us with.

We will only use this information for the purpose of responding to and, to the extent possible, dealing with your enquiry**.

When you make a purchase on our website

When you make a purchase on our website we will collect the following details:

First & Last Name
Billing Address & Postcode
Delivery Address & Postcode
Phone Number
Card Payment Details (name, card number, expiry date, CVV) which are provided via the website to our payment processing provider Paypal

Other uses of our website

We will also process personal information about you to:

Process your order, take payment, arrange delivery, keep records of payments and carry out analysis for financial purposes*/**;

Allow you to participate in interactive features of our service, when you choose to do so*/**;

Allow you to access offers and promotions or enter competitions via our website provided by third parties**;

Provide you with information about our products, offers, events or promotions we feel may interest you where permitted by law**/****;

Notify you about changes to the services provided through our website**;

Ensure that content from our website is presented in the most effective manner for you and your device**;

Personalise our website to you and provide you with targeted offers**; and

Deal with any queries, complaints or claims made by you**/***.

Automatic personal data collection

When you visit our website we will automatically collect technical information relating to the operating system, platform and device you use via behavioural cookies as is detailed further in our Cookie Policy.

We will use the above information in order to:

Administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with our legal obligations**/***;

Improve our website to ensure that content is presented in the most effective manner for you and for your computer / device**; and

As part of our efforts to keep our website safe and secure to comply with our legal obligations**/***.

We will not carry out any solely automated decision-making using your personal data.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will usually notify you and we will explain the legal basis which allows us to do so.

Disclosure of your information

We will share your data with the following categories of companies in order to provide our services to you, as set out in this statement:

Companies that we need to use, in order to get your purchases to you, such as delivery and logistics companies, and payment service providers.

Professional service providers, that help us with important functions such as IT services, accounting services, marketing, advertising, and hosting our website, and those that help us run our business.

Government bodies including tax authorities, law enforcement and fraud prevention agencies, to help fight fraud.

We will also disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;

If RudieNoodie or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and/or

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of our company our customers or others.

Some of our service providers detailed above may be based outside of the European Economic Area or may transfer or allow access to personal data outside of the European Economic Area. Countries located outside the EEA are not governed by European Union (EU) data protection laws. However, your personal information will be protected by the safeguards required by EU data protection laws.

Details of the non-EEA countries which your personal data may be processed in and the safeguards in place (including how to obtain a copy of them) may be obtained by contacting us using the details below.

Storage of your personal data

We will only keep your personal data for as long as we need to in order to fulfil the relevant purpose(s) it was collected for, as set out above in this Policy, and for as long as we are required to keep it for legal purposes. If you are a customer, we will keep your personal data for seven years from the date from which it is no longer needed by us for the purposes listed above for legal and tax purposes.

Please note that your credit and debit card details collected and processed by our payment processing service provider Paypal Ltd (“Paypal”).

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, such as password protection, access controls, firewalls, encryption and anti-virus protection. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Your rights

Data protection laws provide you with the following rights to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it;

Transmit personal data you submitted to us back to you or to another organisation in certain circumstances; and

Complain to the supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.

You also have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

If we rely on your consent to process your personal data, (for example if we need your consent to send you direct marketing), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using any of the details set out below in the “Contacting Us” section. Once we have received notification that you have withdrawn your consent, we will stop processing your information for the purpose(s) you originally agreed to, unless we have legal basis for doing so.

Changes to our policy

Any changes we make to our Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Policy.

Contacting us

If you have any queries, comments or requests regarding this Policy or you would like to exercise any of your rights set out above, you can contact us in the following ways:

By email: hello@rudienoodie.com
By using the "contact Us" function within the website
By using the "Let's chat" instant message function within the website

TERMS OF USE

EVERYTHING You Need To Know

Terms & Conditions of Supply

Introduction

1.1

These are the terms and conditions of supply for www.rudienoodie.com (Site).

The Site is operated by RudieNoodie Co.

1.2

Your purchase of any of the products offered on this Site (Products) is subject to these terms and conditions and by placing an order for any Product you agree to be bound by them. You should print a copy of these terms and conditions for future reference. Use of the Site itself is subject to our Website Terms of Use. Use of your personal information submitted to or via the Site is governed by our Privacy and Cookies Policy.

1.3

We reserve the right to change these terms and conditions from time to time by changing them on the Site, although no such change will affect any order you have already placed. These terms and conditions were last updated on 10th April 2022.`

Ordering and Availability

2.1

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order by clicking the "Complete Payment" button on the checkout page.

2.2

After placing an order, you will receive an email acknowledging that your order has been received and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy Product(s). All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the "Complete Payment" button, you enter into an obligation to pay for the Product(s) in the event that your order is accepted. Once your order is accepted, you will be sent an email that confirms that the Products have been despatched (Despatch Confirmation). The Contract between you us in relation to the Products ordered will only be formed when the Despatch Confirmation is sent. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract.

2.3

The Contract will relate only to those Products whose despatch has been confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation.

2.4

In the event that you provide us with any specification, design or other material ("Customer Material") in relation to a proposed bespoke order (i.e. an order for Products which are not available from stock but which, by special arrangement, we may (in our discretion) agree to supply following a specific request from you) ("Bespoke Order"), you are responsible for such Customer Material as submitted by you. You must not submit any Customer Material that:

infringes on the intellectual property rights or other rights of any third party, or is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent or offensive;
contains or distributes any viruses and/or other code that has contaminating or destructive elements; or
impersonates, or misrepresents an affiliation with, any person or entity.

2.5

By submitting any Customer Material, you confirm you have the right to do so and grant to us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify and adapt such Customer Material (in whole or part) and/or to incorporate it in other works in any form.

Delivery or Collection

3.1

Your order will be fulfilled by the delivery date set out in the Despatch Confirmation or, if no delivery date is specified, then within 30 days after the date of the Despatch Confirmation, unless there are exceptional circumstances.

3.2

Your order will be delivered to the United Kingdom delivery address you specify when placing your order, unless you opt (where available) to collect it from one of the collection points offered by our courier from time to time, where the courier offers such a collection service. A current list of the available collection points can be found on the Site. If you opt for this collection service, your entire order will be delivered to your chosen collection point and will be available for collection by you from the date notified to you by our courier. When collecting your order, you should take with you the Despatch Confirmation, along with some form of identification (such as a credit card or driving licence).

3.3

You are responsible for making sure your delivery address is correct. If the delivery address is a business address, please ensure the business name is specified in the first address line. If your address is geographically remote, for example certain outlying islands or other isolated locations, it may not be possible to deliver there. If that is the case, you will be notified before your order is accepted. Orders cannot be delivered to PO Box or similar addresses.

3.4

Products comprised within the same order cannot be delivered to different addresses.

3.5

Orders are delivered by courier, using our chosen delivery method and service where prompted on the Site. Courier deliveries take place on Monday to Saturday, excluding bank and public holidays, usually within the hours of 8am and 5pm. It is not possible to specify a precise time at which a delivery will take place. Please note that the courier may require a delivery to be signed for.

Risk and Title

4.1

Products ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Products ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Products, including any delivery charges, has been received.

Price and Payment

5.1

The price of Products is as quoted on the Site and may alter from time to time.

5.2

Prices include VAT but exclude delivery costs, which will be added (at the cost shown) to the total amount due, once you have selected your chosen delivery method and service where prompted on the Site.

5.3

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which a Despatch Confirmation has already been sent.

5.4

The Site contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Site may be incorrectly priced. We will normally verify prices as part of the despatch procedures so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product's correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before the Product is despatched, or reject your order and notify you of such rejection.

5.5

Payment for all orders must be made by credit or debit card on the checkout page. Most major credit and debit cards are accepted. Your credit or debit card will not be charged until your order is despatched.

5.6

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

Consumer Rights

6.1

Except in relation to certain Products set out below, you may cancel a Contract at any time before your order is delivered and up to 28 days afterwards, beginning on the day after your order (in its entirety) is delivered to you or, if you opt (where available) to collect it from one of the collection points offered by our courier and that collection point is managed by a third party other than the courier (for example, a local convenience store), the day after it is delivered to that third party.

6.2

If you cancel, you will receive a full refund of the price paid for the Products in accordance with the refunds policy (see below).

6.3

To cancel a Contract, you must clearly inform us, preferably in writing

6.4

You must also return the Products within 28 days after the day of cancelling, in the same condition in which you receive them, together will all the original packaging, labels and tags. This does not affect your right to take reasonable steps to examine the Products, including taking them out of the packaging.

6.5

You have a legal obligation to take reasonable care of the Products whilst in your possession. If you fail to comply with this obligation and you return the Products not in the same condition in which you receive them (for example, they are returned lit, stained, marked, torn or showing other signs of having been otherwise used) then the cost of any such deterioration, up to the full purchase price of the Product, may be deducted from any refund to which you are otherwise entitled. This may mean you receive no refund at all.

6.6

You will not have any right to cancel a Contract for the supply of any Products that have been personalised or made to your own bespoke specifications (if such options are offered), unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered.

6.7

To return the Products, you should package the parcel securely (making sure you include a note of your name and address (enclosing any returns slip, if you have been provided with one) inside the parcel) and then return it, either by courier or by recorded delivery mail or other form of certified mail, to the following address:

RudieNoodie HQ - Returns
22 Smethurst Rd

Billinge

WN5 7DW

6.8

You are advised to take out enough postal/carriage insurance to cover the value of the contents. Please save your proof of posting/despatch and tracking information until your refund has been processed. You will be responsible for the cost and risk of returning the Products. Unfortunately, Products cannot be returned to any store.

Refunds Policy

7.1

If you cancel a Contract within the 28-day cooling-off period (see above), the refund due to you will be processed as soon as possible and, in any case, within 14 days after the day on which the Products are received back or, if earlier, the day on which you provide evidence that you have returned the Products to the returns address (see above). The full price of the Products will be refunded to you, in full (subject to any deduction we are entitled to make due to your use of or damage to the Products), including the cost of standard delivery. However, your cost of returning the Products will not be refunded.

7.2

Refunds are made using the same method originally used by you to pay for your purchase, unless agreed otherwise.

Damaged or Faulty Products

8.1

If any Product you order is damaged or faulty when delivered to you, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe a Product was delivered damaged or faulty, you should inform us as soon as possible, preferably in writing, giving your name, address and order reference. Nothing in this section affects your legal rights.

Product Information

9.1

Whilst reasonable steps have been taken to depict Products as accurately as possible through the photographs and other images featured on the Site, the detailing (such as colour, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it

9.2

Any information on the Site regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order (see Contacting us).

Our Liability

10.1

Nothing in these terms and conditions shall limit or exclude liability to you:

for death or personal injury caused by negligence;
for fraudulent misrepresentation;
contrary to section 17, Part 1, Chapter 2 Consumer Rights Act 2015;
for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
under Part I of the Consumer Protection Act 1987; or
for any other liability that may not, under English law, be limited or excluded.

10.2

Subject to this, in no event shall we be liable to you for any business losses and any liability we do have for losses you suffer arising from any Contract shall not exceed the purchase price of the relevant Products and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted.

10.3

We will not be liable or responsible for any failure to perform, or delay in performance of, any obligations under any Contract that is caused by events outside our reasonable control, save that nothing in this clause 10.3 shall in any way restrict your statutory rights..

Disputes

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with:

11.1

The Product(s), our service to you; or any other matter, please contact us as soon as possible.

11.2

If you and we cannot resolve a dispute using out internal complaint handling procedure, we will:

11.2.1

let you know we cannot settle the dispute with you: and

11.2.2

give you certain information required by law about our alternative dispute resolution (ADR) provider. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the 'Your Europe' portal : https://webgate.ec.europa.eu/odr

11.3

If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to this contract.

11.4

Relevant United Kingdom law will apply to this contract.

General

12.1

You may not transfer or assign any or all of your rights or obligations under any Contract.

12.2

All notices given by you must be given in writing to the address set out at the end of these terms and conditions. We may give notice to you at either the email or postal address you provide when placing an order.

12.3

If we fail to enforce any of our rights, that does not result in a waiver of that right.

12.4

If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.

12.5

These terms and conditions may not be varied except with our express written consent.

12.6

These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract. We are required by law to advise you that Contracts may be concluded in the English language only and that no public filing requirements apply.

Contacting Us

Please submit any questions you have about these terms and conditions or an order you have placed or ordering in general by writing to us at:

RudieNoodie HQ - Returns
22 Smethurst Rd

Billinge

WN5 7DW

Introduction

These are the terms and conditions of use for www.rudienoodie.com (Site). The Site is operated by the RudieNoodie Co (we, us and our).

Your use of the Site will be subject to these terms and conditions and by using the Site you agree to be bound by them. Any products or services you order from the Site are supplied subject to our Terms of Supply to Consumers.

We reserve the right to change these terms and conditions from time to time by changing them on the Site. By continuing to use and access the Site following the changes, you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations. These terms and conditions were last updated on .10th April 2022.

Access To The Site

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet or other mobile device) meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site.

We may, from time to time, restrict access to certain features, parts or content of the Site to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.

We cannot guarantee the continuous, uninterrupted or error-free operability of the Site. There may be times when certain features, parts or content of the Site, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Site.

What You Are Allowed To Do

You may only use the Site for non-commercial use and only in accordance with these terms and conditions. You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. Additional terms may also apply to certain features, parts or content of the Site and, where they apply, will be displayed on-screen or accessible via a link.

What You Are Not Allowed To Do

Except to the extent expressly set out in these terms and conditions, you are not allowed to:

'scrape' content or store content of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of the Site;
remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; or
create links to the Site from any other website, without our prior written consent, although you may link from a website that is operated by you provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of the Site, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates. All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them.

Intellectual Property Rights

All intellectual property rights in any content of the Site (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these terms and conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. In the event you print off, copy or store pages from the Site (only as permitted by these terms and conditions), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced.

Content

We may change the format and content of the Site from time to time. You agree that your use of the Site is on an 'as is' and 'as available' basis and at your sole risk.

Whilst we try to make sure that all information contained on the Site (other than any user-generated content) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.

Except to the extent that our Terms of Supply to Consumers apply, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.

We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

Use of your personal information submitted to or via the Site is governed by our Privacy and Cookies Policy.

User Content

The Site may, from time to time, allow you to upload user-generated content (such as comments or a specification, design or other material) ("User Content") and submit it to us. In the event that you do so, you are responsible for such User Content as submitted by you. You must not submit any User Content that:

infringes on the intellectual property rights or other rights of any third party, or is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent or offensive;
contains or distributes any viruses and/or other code that has contaminating or destructive elements; or
impersonates, or misrepresents an affiliation with, any person or entity.

By submitting any User Content, you confirm you have the right to do so and grant to us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify and adapt such User Content (in whole or part) and/or to incorporate it in other works in any form.

External Links

The Site includes links to external sites, including those of our stockists, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters, save that we are associated with Stockists to the extent that such Stockist supply our products.

General

Nothing in these terms and conditions shall limit or exclude our liability to you for death or personal injury caused by our negligence or for fraudulent misrepresentation or any other liability that may not, under English law, be limited or excluded.

Subject to this, in no event shall we be liable to you for any business losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

These terms and conditions shall be governed by English law, and you agree that any dispute between you and us regarding the terms and conditions or the Site will only be dealt with by the English courts, provided that, if you live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

Contacting Us

Please submit any questions you have about these terms and conditions or any problems concerning the Site by writing to us at:

RudieNoodie HQ - Returns
22 Smethurst Rd

Billinge

WN5 7DW

Compliance

For statements and information relating to regulatory and legislative frameworks and guidance please click on the relevant link.

The European Online Dispute Resolution platform http://ec.europa.eu/consumers/odr/ provides information about alternative dispute resolution. Modern Slavery Statement: Modern Slavery and Human Trafficking Act (2005).

Your UK statutory rights are not affected by our returns policy.

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